Refund policy

You have 14 days after receiving your order to tell us you would like to return it. You then have a further 14 days to send the item back.

Items should be returned in the condition received and with the original packaging where reasonably possible. You may inspect the product as you would in a shop, but we may reduce a refund if the item has been used or damaged beyond what is necessary to inspect it.

For change-of-mind returns, you are responsible for return postage. If your item arrives faulty, damaged or incorrect, contact us and we will arrange an appropriate remedy at no additional cost to you.

Refunds will be issued to the original payment method within 14 days of us receiving the returned item or evidence that it has been sent back.

To request a return, contact us at contact@besthomegoods.co.uk before sending anything back.